Я бронировала, точно не скажу, но где то 5 июля. Запрос им сделали числа 12 июля, 14 пришёл такой ответ
Dear Yelena,
Greetings From Fragrance Hotel!
We are pleased to confirm your booking, at Fragrance Hotel-Emerald
Check-in is at 3pm & Check-out is at 12pm. Early check-in and late check-out are subject to room availability and charges.
Amendment, Cancellation, No Show & Shortened Stay Policy
A. Notice of cancellation and amendment must be received at least 03 days prior to arrival date, otherwise one room night charge per room booked will be imposed.
B. In the event of a No Show or shortened stay, a charge equivalent to one room night charge per room booked will be imposed.
C. For special promotions/ peak season, no cancellation or amendment is allowed. All room charges are non-refundable.
Please do not create a new e-mail to reply to us. Simply use the reply functions.
Best regards,
Stella
Central Reservations Office
Fragrance Hotel Management Pte. Ltd.
(A wholly owned subsidiary of FRAGRANCE GROUP LIMITED)
168 Changi Road
#04-01 Fragrance Building
Singapore 419730
DID: +65 63456116
FAX: +65 63453433
URL: www.fragrancehotel.com
Co Regn No: 199604710E
А 15 июля уже присылают:
Greetings from Fragrance Hotel!
Thank you for your interest in our hotel reservations.
Due to the high volume of booking/enquiries, we may take longer to respond.
Thank you for your understanding.
Our operating hours for reservation are as follows:
Monday - Friday : 9am to 6pm
Saturday : 9am to 1 pm
Closed on Sundays & Public Holidays
Please note that this is an auto-generated email
Могу уточнить в банке когда были сняты деньги, но когда я связывалась с ними по скайпу, сказали что 13 июля. Так что очень непонятная система!