Девочки подскажите плиз, первый раз оформла заказ с аутнета, заказ прошел, деньги сняли, а тепер они мне пишут вот это, если честно нечего не понела.
Dear Zhanna,
Thank you for shopping at theOutnet.com.
theOutnet.com ships to Kazakhstan on a Delivery Duty Unpaid (DDU) basis. This means that taxes and duties are not included in your final purchase price.
Instead, when your order arrives in Kazakhstan you will be invoiced by our shipping partner, DHL. As these charges are imposed by your local Customs bureau, we are unable to specify the exact amount you will need to pay.
We recommend you contact DHL to request a 'landed cost' estimate (your local number can be found at www.dhl.com).
If you decide to accept these DDU shipping terms, you will be liable for all customs charges applied to your delivery upon its arrival in Kazakhstan. We also want to make you aware that should you request an exchange, you will also be charged taxes and duties on the replacement item.
Please let us know within the next 5 days if you wish to proceed with your order.
We look forward to hearing from you.
Kind regards,
Shipping Department
www.theoutnet.com
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