Решил написать об этой проблема в японию, прямо в голову Toyota Corp
"
Hello!
Writing to you a fan of the car and the owner of 40 Toyota Camry Hybrid. I am writing you from Kazakhstan, and I know that you have the officials in the city of Almaty. I am 4 years did not get the problems on this car. And now all of a sudden there was an error "Check hybrid system" and the car lost traction (power). The internal combustion engine operates without interruption. I know that Toyota hybrid gives guarantee of 10 years, and I hope that you will help me.
www.toyota7su.kz As far as I know, they refuse to help in this situation.
Arguing that I bought the car in the States, and not at them. please, help.
Пришел ответ:
"Our Ref. NCR-0065024-01-E
cc: Toyota Motor Kazakhstan
From: Nobuaki Kuroda, Customer Relations Div., TOYOTA MOTOR CORPORATION
Dear Sir:
Thank you for your email of January 15, 2016 concerning your Camry.
We are sorry to learn of the situation you have encountered.
In order to ensure a thorough review of the situation as described, your email has been referred to:
Toyota Motor Kazakhstan
office 302, 17 Nauryzbai-batyra, 050004
Almaty, Republic of Kazakhstan
KAZAKHSTAN
Phone: 8(727) 258-88-75
They are responsible for resolving customer concerns. You will be contacted by that office in the near future.
From the vehicle information you provided, we found that your vehicle is exclusively manufactured for USA market. Therefore, please understand that there is some possibility that they cannot meet your request or it will take more time than usual to obtain the replacement parts or repair work since they do not have special service tool and information for USA spec vehicle.
Thank you for taking the time to write to us.
Best regards,
TOYOTA MOTOR CORPORATION
Nobuaki Kuroda
Group Manager
Overseas Operations Department
Customer Relations Division
NK/mh"
Мой ответ:
"Hello. Thank you for fast reply. Today is 20 jan and still did nobody did not call me. I know that this car from/for USA, i bought this car because i see hundred hybrid cars in my city RX400-450, Prius 20-25, GS450H, LS600H, some guys has restored they cars with your help. I made computer diagnostic, and its show that i need new battery. Please, i hope to your help. Thank you."
И вдруг, мне написали с Тойота цент жетысу) Начальник клиентской службы попросила связаться с ней, и обещала помочь мне.
To be continued ...